Thank you for taking the Annual Library User Satisfaction Survey. Your answers will be combined with other responses to the survey in summary and results will be used to improve the library. No responses will be connected with specific user identity. All questions except the last one are required in order to complete the form. The survey should take you no more than 10 minutes to complete. If you need information on how to answer a specific question please mouse over the information icon located at the end of each question. For further assistance please feel free to contact a member of the library staff to help you.

ETBU Email Address (You must input your official ETBU email address in order that we might verify that you are a current ETBU student, or faculty/staff member. No connection will be made to the answers you give in this survey.)* You must input your official ETBU email address in order that we might verify that you are a current ETBU student, or faculty/staff member. No connection will be made to the answers you give in this survey. Tell us who you are* From the list on the right, please select the one that most accurately describes your position within the university. If you are the Dean of School please indicate your position as a faculty member, not as an administrator. Select a valueUndergraduate Student -- 1st yearUndergraduate Student -- 2nd yearUndergraduate Student -- 3rd yearUndergraduate Student -- 4th yearUndergraduate Student -- 5th year and aboveUndergraduate Student -- Non-degreeGraduate Student -- MastersFaculty -- AdjunctFaculty -- InstructorFaculty -- Assistant ProfessorFaculty -- Associate ProfessorFaculty -- ProfessorUniversity Staff -- AdministrationUniversity Staff -- Manager, Head of UnitUniversity Staff -- ResearchUniversity Staff -- Other Majors/Disciplines* Students, please choose your major (if double majoring choose your first major). Faculty, please choose the area in which you teach. University staff, please choose "Administrative Office or Area." Select a valueAdministrative Office or Area (for staff/administrative use)Athletic TrainingBiologyBusinessChemistryChild DevelopmentCommunication, MassCommunication, SpeechCriminal Justice & Forensic ScienceEducation, TeacherEnglishHistoryInternational StudiesKinesiology & Exercise ScienceMathematicsMusicNursingPhysicsPolitical SciencePsychologyReligionSociologySpanishTheatre ArtsUndeclaredUniversity Studies How often do you come to the library?* How often do you come to the library? Select a valueDailyWeeklyMonthlyQuarterlyNever When you go to the library how much time do you spend there, on average?* When you go to the library how much time do you spend there, on average? Select a valueLess than 15 minutes15-60 minutes1-3 hours3 or more hours How often do you access library resources through a library Web page, whether in the physical library space or not?* How often do you access library resources through a library Web page, whether in the physical library space or not? Select a valueDailyWeeklyMonthlyQuarterlyNever How often do you use Yahoo(TM), Google(TM), or other non-library gateways for information for research papers or projects and not just general information?* How often do you use Yahoo(TM), Google(TM), or other non-library gateways for information for research papers or projects and not just general information? Select a valueDailyWeeklyMonthlyQuarterlyNever A-1. The Library Student Workers are helpful and courteous.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree A-2. The Library staff carefully listen and respond to the needs of library users.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree A-3. The Library staff has the knowledge to respond to users' questions.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree A-4. The Library staff show a willingness to help users with research.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree B-1. The Library is a space that inspires study and learning.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree B-2. The library contains spaces for my different study needs.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree B-3. The library is a safe and secure place.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree B-4. Where is your favorite place in the library?* Please check all that apply. Heritage Room (room with Presidential mosaics) - study tables Heritage Room - computers Heritage Room - soft seating Heritage Court (soft seating near TV) Lower level computers Lower level study tables Lower level soft seating Lower level study rooms C-1. The Library makes electronic resources easily accessible from my home or office.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree C-2. The Library makes it convenient for me to borrow materials from other libraries (InterLibrary Loan, TexShare Card, etc.).* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree C-3. The Library provides equipment that lets me easily access needed information.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree C-4. The Library is open an adequate number of hours for my research and study needs.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree C-5. Which of the following library services have you used? (Check all that apply)* Please check all that apply. 24 hour opening during exams Accessing your library account through TigerCat Checking out library materials Computers Copier Course reserves Faxes (Sending or receiving) Instruction in library use Interlibrary Loan Microfiche/microfilm machine Printer - Color Printers - B&W Remote access to electronic resources Research Assistance TexShare Card C-6. The Library offers interesting events and activities throughout the academic year.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree C-7. The Library displays are interesting and educational.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree D-1. The Library has most of the materials (print, microform or electronic) I need for my work.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree D-2. The Library provides easy-to-use access tools that allow me to find things on my own.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree D-3. The Library resources aid my advancement in my academic discipline or work.* Rate by choosing the appropriate radial button. The first button is "Strongly Disagree" while the second button is "Disagree." Please choose the third button if you are neutral on the subject, or if you have no opinion. The fourth button from the left is "Agree" and the fifth or last radial button is "Strongly Agree." Strongly AgreeStrongly Disagree D-4. I have used the following at least once as part of my research for a course:* Please check all that apply. Archive Materials Archive Materials, Digital Book (Electronic) Book (Print, Circulating) Book on Microfiche CD-ROM Cassette Tape Compact Disc DVD Journal (Electronic, Full Text) Journal (Print, Bound) Journal on Microfiche Journal on Microfilm LP Album Newspaper (Electronic) Newspaper (Print) Newspaper on Microfilm Reference Book (Print) Reserve material VHS Tape If you would like to comment on any of your answers or if you have suggestions for improvement or ideas for making the library better, please enter the information in the comment box.

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